2. Privacy Notice
  3. Privacy Notice

Privacy Policy

PTG Privacy Notice

Scope and Acceptance of this Privacy Notice

This Privacy Notice applies to personal data collected by us for the purpose of providing our products and services to you.

By using the website ptgsource.vn (as defined below) or by providing us with your personal data, you accept the facts described in this Privacy Notice. If you do not agree with this Privacy Notice, please do not use the website ptgsource.vn (as defined below) or provide us with any personal data.

Phát Thành Giang reserves the right to make changes to this Privacy Notice at any time. We encourage you to review this Privacy Notice regularly to ensure you are aware of any changes and how your personal data may be used.

Data Collected by ptgsource.vn Website

PTG may collect personal data about you from various sources, including:

  • Online and electronic interactions with us, including through the ptgsource.vn website, mobile applications, messaging programs, or branded websites such as ptgsource.vn or third-party social media platforms (e.g., Facebook).
  • Offline interactions with us, including direct marketing campaigns, printed registration forms, data input sources from contests, and contact points through PTG's customer service call centers.
  • Your interaction with targeted online content (e.g., advertisements) provided to you by PTG or service providers acting on our behalf through web pages or third-party applications.

Data We Collect When You Interact with ptgsource.vn Website

We use cookies and other tracking technologies to collect certain types of information when you interact with the Phát Thành Giang website. Please refer to our Cookie Notice for more information about these technologies and your related rights.

Personal Data of Children

PTG does not knowingly collect or solicit personal data from children under the age of 12. If Phát Thành Giang discovers that it has unintentionally collected personal data from a child under 12, we will promptly remove that child's personal information from our records. However, Phát Thành Giang may collect personal data from children under 12 directly and expressly with the consent of their parents or guardians.

Why PTG Collects Personal Data and How PTG Uses It

Phát Thành Giang collects and uses personal data only when necessary for the purposes for which the data was collected. PTG may use your personal data for some or all of the following purposes:

  • Consumer services – to provide you with consumer services, including responding to your requests, complaints, and general feedback about our products. Consumer services may be provided through various communication channels, including email, mail, telephone, and online chat.
  • Consumer engagement – to encourage your active participation in our products and services. This may include the use or publication of user-generated content.
  • Personalization – Phát Thành Giang may combine personal data about you collected from one source (e.g., a website) with data obtained from another source (e.g., an offline event). This gives Phát Thành Giang a more comprehensive view of you as a consumer and allows us to serve you better with enhanced personalization, including aspects:
    • Website – to enhance and personalize your experience on the ptgsource.vn website by using data such as account login information, technical computer information, and/or information about previous website usage.
    • Products – to improve Phát Thành Giang's products and services, adjust them to fit your needs, and develop new product ideas. This includes using demographic information, profile information, and consumer feedback.
    • Benefit-based advertising – to serve you with tailored advertisements that match your interests. Phát Thành Giang achieves this by aligning activities or information collected on the ptgsource.vn website with data collected about you on third-party websites (i.e., making data relevant). This type of advertising is also known as "behavioral advertising" or "targeted advertising". Personalization processes are usually carried out using cookies or similar technologies.
  • Marketing information – to provide you with marketing information when you have opted to receive such content (including information about Phát Thành Giang, its products and services, competitors, and promotions). These contents may be shared via electronic means.

PTG Shares Personal Data

PTG does not share your personal data with any third party for direct marketing purposes unless you have provided explicit consent regarding such action.

PTG may share your personal data with third parties for other purposes, but only in contexts such as:

Your Rights

Opting Out of Marketing Information

You have the right to opt out of receiving marketing information about PTG's products and services. You may do so by:

  • Following instructions for opting out provided in related marketing information.
  • If you have an account with the ptgsource.vn website, you may have the option to change your preferences for receiving/opting out in the relevant account adjustment section.
  • Contacting us.

Please note that even if you choose to opt out of receiving marketing information, you may still receive administrative information from the ptgsource.vn website, such as order confirmations and notifications about your account activities (e.g., account confirmations and password changes).

Data Security and Retention

Data Security

To secure your personal data, Phát Thành Giang has implemented and continues to implement various security measures, including:

  • Ensuring operational environment safety – PTG stores your data in a secure operational environment, accessible only by employees, representatives, and contractors of Phát Thành Giang who need to know it. The ptgsource.vn website also complies with commonly accepted industry standards for this purpose.

Retention

The ptgsource.vn website will retain your personal data only for as long as necessary for the stated purposes, taking into account our needs to answer queries or resolve issues, provide improved services and new services, and comply with legal requirements under current regulations.

This means that we may retain your personal data for a reasonable period after your last interaction with us. When personal data that we collect is no longer necessary, we will securely delete or destroy it.

Contact Us

PTG acts as a "data controller" for the personal data we process within the scope of this Privacy Notice. If you have any questions or comments regarding this Privacy Notice or the actual collection of personal data on the ptgsource.vn website, please contact us by:

  • Phone: 19000057
  • Email: [email protected]
  • Mail:
  • Customer Care Department
  • PTG CORP
  • Transaction Office: 60 - 62 Đông Du, Ward Bến Nghé, District 1, Ho Chi Minh City