Privacy Policy

1. CUSTOMER INFORMATION PRIVACY POLICY:

PTG Corp is committed to absolute safety and confidentiality of customers' personal information according to the company's information protection policy and the regulations of Vietnamese law. Specifically:

Purpose of Collecting Personal Information

• The data collection on the website ptgsource.vn includes: email, phone number, username, login password, and customer's address (member). This information is required by ptgsource.vn when members register to use the service and for ptgsource.vn to contact and confirm when customers register to use the service on the website to ensure the rights of consumers.
• Members are responsible for the security and storage of all service activities under their registered name, password, and email. Additionally, members must promptly notify ptgsource.vn of any unauthorized use, abuse, breach of security, or retention of their registered name and password by third parties for appropriate measures.

Scope of Information Collection

The website ptgsource.vn uses the information provided by members to:

• Provide services to members;
• Send notifications about information exchange activities between members and ptgsource.vn;
• Prevent actions that destroy members' user accounts or impersonate members;
• Contact and resolve issues with members in special cases;
• Not use members' personal information for purposes other than confirming and contacting related to transactions at ptgsource.vn;
• In case of legal requirements: ptgsource.vn is responsible for cooperating to provide members' personal information upon request from judicial authorities, including the Procuracy, courts, and police related to any legal violations of the customer. Otherwise, no one has the right to infringe on members' personal information.

Duration of Information Storage

Members' personal data will be stored until a cancellation request is made or the member logs in and cancels it. In all other cases, members' personal information will be kept confidential on ptgsource.vn's server.

Entities or Organizations That May Access This Information

– Partners who provide services related to order execution and are limited to necessary information and subject to security and confidentiality regulations. – We use services from third-party service providers to perform certain activities related to the website ptgsource.vn. These third parties may access or process personal information while providing these services. We require these third parties to comply with all personal information protection laws and security requirements related to personal information. – Affiliated, co-executed, outsourced programs for purposes outlined in Section 1 and always apply personal information security requirements. – Legal requirements: We may disclose personal information if required by law and such disclosure is reasonably necessary to comply with legal processes. – Business transfer (if any): in case of merger, consolidation with another company, the buyer will have the right to access the information we store, including personal information.

Address of the Information Collection and Management Unit

Company Name: PTG CORP.

• Head Office: 60 - 62 Dong Du, Ben Nghe Ward, District 1, Ho Chi Minh City
• Phone: 1900.0057
• Email: [email protected]

Methods and Tools for Users to Access and Edit Data:

• Members have the right to check, update, adjust, or cancel their personal information by logging into their account and editing their personal information or requesting the admin of ptgsource.vn to do so.
• Members have the right to complain about the disclosure of personal information to third parties to the admin of the website ptgsource.vn. Upon receiving these complaints, ptgsource.vn will confirm the information, explain the reasons, and guide members to restore and secure their information.